Video: CRM that works in Microsoft Outlook: :32
Is your CRM as easy as email?
Demo: Personalizing Microsoft Dynamics CRM 2011: 5:07
This demo shows and many ways that Microsoft Dynamics CRM 2011 can be personalized to suit individual roles and workstyles.
Demo: Declarative Programming Model in Microsoft Dynamics CRM 2011 : 6:56
This demo shows how to quickly customize Microsoft Dynamics CRM 2011 using a declarative programming model. New forms can be easily created using templates, and the form layout, titles, and formatting can all be configured with just a few clicks. Demo:
Document Management with Microsoft Dynamics CRM 2011 and SharePoint: 4:23
This demo shows how documents can be easily stored, accessed, updated, and included in workflow using Microsoft Dynamics CRM 2011 and SharePoint Server.
Demo: Flexible Goal Management in Microsoft Dynamics CRM 2011: 4:28
See how a businesses can define key performance and business indicators to track and measure progress against any organizational goal or metric.
Demo: Process control in Microsoft Dynamics CRM 2011: 3:18
This demo shows the different ways in which managers can gain greater control of their business processes using Microsoft Dynamics CRM 2011.
Demo: Microsoft Dynamics CRM 2011 and Outlook: 8:52
This demo shows how Microsoft Dynamics CRM 2011 works inside Microsoft Outlook, making it easier than ever to keep track of customer information.
Demo: Solutions Management in Microsoft Dynamics CRM 2011: 7:50
This demo shows how developers and ISVs can manage thier solutions in Microsoft Dynamics CRM 2011.
Demo: Microsoft Dynamics CRM 2011 and Fluent UI: 4:24
This demo shows how Microsoft Dynamics CRM 2011 is adopting the Microsoft Office Fluent UI to make navigation easier and tasks quicker to perform.
Video: How to make Dialogs: 9:07
This video will demonstrate how to create a dialog, a type of process, in CRM 2011
Video: Conditional Formatting in the Outlook CRM Client: 3:16
This video will demonstrate how to create conditional formating in CRM 2011.
Video: Record Auditing in CRM 2011: 4:37
Want to know how to track changes to records in CRM? This video on auditing shows you how to manage audit tracking and history.
Video: Dynamic Marketing Lists: 4:37
Create marketing lists and add members automatically using dynamic marketing lists.
Video: Dynamic Marketing Lists: 3:50
Watch this video to get a better understanding of the changes in the new version of Microsoft Dynamics CRM Online to help you prepare for your upgrade.
Video: Next-Generation Microsoft Outlook Experience s: 8:39
The best Microsoft Outlook client experience yet enables native Outlook functionality including previews and conditional formatting.